Frequently Asked Questions
My direct e-mail is tamara@dangerous-damsels.com
What currency are your prices in?
Our prices are given in Canadian dollars.
What payment methods to you accept?
Our on-line credit/debit payment method is Square.
We also accept Canadian e-transfers to thedangerousdamsels@gmail.com .
Local pick ups can be paid by Square (credit/debit), e-transfer or cash.
Do you have a physical store location?
We do not have a store that you can visit. We do attend conventions and markets, and would love to meet you in person at one of them. For an up-to-date list of events we’ll be attending please check our conventions page. Local pick up is an option offered during checkout. We have local pick up from Leduc, AB.
What are your shipping costs?
Canadian orders ship for a flat rate of $20.00 + GST, or free for orders over $150.
Local pickup is available in Leduc, AB.
Due to ongoing economic sanctions we will no longer be shipping to the USA.
We are opening shipping to our international trading partners. For international shipping, please screenshot your cart. I will reply with the shipping cost. If it meets with your needs I can send you an invoice with that shipping cost.
Are there any Customs fees?
Customers within Canada are not subject to Customs fees. Customers outside of Canada may be charged fees (taxes, duties, processing or brokerage fees, etc) upon delivery. Any of these fees are NOT included in our shipping charges. We will not refund shipping or the cost of the order if you refuse to pay any customs fees on attempted delivery. For information on your country’s fees please contact your local customs office, who can provide information on if any fees would apply.
How and when will my order ship?
Once we have shipped we will send a confirmation e-mail.
Delivery times may vary based on your location.
We ship orders Monday through Friday, within 1-3 business days.
If there is a delay we will contact you asap.
Once we have shipped we will send a confirmation e-mail.
Delivery times may vary based on your location.
We ship our packages within Canada using either UPS, Fedex, Puralator or Canada Post CCP EXP (our least favorite choice, used for rural locations).
Once we have shipped we will send a confirmation e-mail.
No shipping company is guaranteeing a certain number of shipping days.
We can’t promise a particular date for delivery, it’s sadly the way things are currently.
What is your Return Policy?
We accept returns on defective merchandise within 15 days of receipt. Returns must be in original condition and include any labels etc with them. You are responsible for return shipping costs. Please contact us to arrange to make a return.